We take your privacy seriously. No selling your data. No hidden tricks. Read this page to understand how we protect your information when you order from us.
Effective from: 1st May 2026
When you interact with Delicias, we collect only the information necessary to serve you. This includes personal details you give us directly such as your full name, delivery address, phone number, email address and payment information when you place an order for pickup, delivery or catering.
We also collect technical information automatically when you use our website. This includes your IP address, browser type, device type, approximate geographic location and how you navigate our pages. We use cookies to remember your cart items and preferences.
We do not collect sensitive personal data like social security numbers, health information or biometric data. If you provide allergy information, we store it only with your explicit consent and only to prepare your food safely.
We use your information for four purposes only. First, to process and deliver your food orders correctly. Second, to communicate with you about order status, delivery updates or catering quotes. Third, to improve our website and menu based on what customers like. Fourth, to send you promotional offers only if you opt in to our newsletter.
We never use your information for automated decision making or profiling. A real human reviews every catering request. We never share your data with data brokers, marketing firms or third party advertisers.
Delicias does not sell your personal data to anyone. We share your information only in these limited situations. With payment processors like Stripe or Square to complete your transaction. With delivery partners if you request delivery service. With our website hosting provider to keep the site running. With law enforcement if required by a valid legal order.
Any third party we work with must sign a data protection agreement. They cannot use your data for any purpose other than the specific service we hired them for. We review their compliance every six months.
We keep your order history for seven years. This helps us handle refunds, repeat catering orders and any disputes. We keep your contact information as long as you have an active account or have ordered from us in the last two years.
If you have not ordered from Delicias in over two years and you have no active account, we delete your phone number and address. We keep only anonymous order data for internal reporting like which tacos sell best. You can request deletion of your data at any time.
If you are a resident of California or the European Union, you have additional privacy rights under CalOPPA and GDPR. You have the right to know what data we hold about you. You have the right to correct wrong information. You have the right to request deletion of your personal data.
You also have the right to opt out of any data collection beyond what is necessary to fulfill your order. You can ask us to stop sending marketing emails at any time. To exercise any of these rights, email us at [add email]. We will respond within thirty days.
Our website uses essential cookies to keep your cart working and remember your login. We also use functional cookies to remember your preferences like favorite location. We do not use advertising cookies or tracking pixels from third party networks.
You can disable cookies in your browser settings. If you do, our site will still work but you may need to re enter your address each time. We do not currently respond to Do Not Track signals because there is no universal standard for how websites should handle them.
Our services are not intended for children under thirteen years old. We do not knowingly collect personal information from anyone under thirteen. If we discover that a child under thirteen has given us personal data, we delete that information immediately.
If you are a parent or guardian and believe your child provided us with personal information, please contact us. We will remove it within five business days. We encourage parents to monitor their children’s online activity.
We protect your data with industry standard security. All payment information is encrypted using SSL technology. Our website database is firewalled and accessible only by authorized employees. We run weekly security scans.
No system is one hundred percent secure. But we take reasonable steps to protect your information from loss, theft or misuse. If a data breach occurs, we will notify affected customers within seventy two hours and report it to relevant authorities as required by law.
We may update this privacy policy every twelve months or when laws change. If we make a significant change, we will post a notice on our homepage and send an email to customers who have opted in for updates.
The date at the bottom of this page shows when we last updated the policy. Your continued use of our website after a change means you accept the new terms. If you do not agree with any change, you can stop using our website and ask us to delete your data.
If you have any question about this privacy policy or how we handle your data, contact our privacy officer directly. You can reach us by email, phone or physical mail using the information below.
Email: [[email protected]]
Phone: [(+62) 81 185 6915]
Mail: [Jl. Raya Puputan No 142, Bali]
We aim to answer all privacy questions within five business days.
